I would come to them every time for any maintenance or work on my vehicle if i lived in province. If only most auto services were as transparent, thorough and efficient as them! I told them i needed my car back on the road in 2 days for a safe journey back to Whistler. They had a full detailed online video/picture and written diagnostic of everything that needed repair within 2 hours of my departure from the shop that they sent Via text message and could be easily reviewed online (and shared) at any time. When i called to give them the go ahead, i asked some questions about how the repairs effected the car and Krystal at the front desk could fluently break down and translate what was being done to someone who doesn't understand cars. They were able to assess what was neccessary to see me home safely and have my car back on the road in less than a day and a half after giving me time to decide how i wanted to proceed. My car is running smoothly and soundly again and I am confident in my journey home to BC! They really accomodated a time sensitive situation and were ever so tactful and kind! Thank you Eastside Auto Service!! It would be great to have you in Whistler!
Kylie, thank you so much for your kind review. We were happy to help in anyway we could. We knew of your time contraints ahead of time which we appreciated, and worked hard to make sure we got your vehicle back on the road safely and reliably. By the way, our service does not end there! All our repairs are covered by a 24Mth/40,000Km Nationwide Piece of Mind Warranty through our NAPA Autopro Affiliates. If for some reason you have any issues, please call us directly and we will be sure you are taken care of. We know shop owners personally from coast to coast! Thanks again, and travel safe!
- Eastside Auto Service - Speers